Privacy Policy
Short version: we collect the least we can, we never sell data, and we never use your child's work to advertise to them.
Last updated August 3, 2026 · FIGURED. (Kristen Lombardo), New York, USA
Who this policy is for
FIGURED. accounts are created and controlled by a parent or guardian. Kids use a profile inside the parent's account — they never create their own account, and they never enter payment or contact details.
What we collect
- Parent account: email address and a hashed password (we never see your plain password).
- Child profile: first name or nickname, grade level, and the avatar/badges they've unlocked.
- Practice activity: problems shown, answers submitted, hints requested, streaks, and coins.
- Homework photos: photos your child uploads in Snap Your Homework, plus the problem text we read from them.
- Basic technical data: device/browser type and error logs, used only to keep the app working.
We do not collect your child's last name, address, phone number, school, precise location, contacts, or biometric data. There is no in-app chat with other people and no public profiles.
How we use it
- To generate age-appropriate math problems and step-by-step guidance.
- To track progress, streaks, coins, badges, and avatar unlocks.
- To show parents a dashboard of what their child worked on.
- To read the math problem off a homework photo so we can guide your child through it.
- To fix bugs and keep the service secure.
Homework photos
Photos are stored privately and are only visible to the parent account that uploaded them and the child profile they belong to. They are sent to our AI provider solely to read the problem and guide the session. They are never published, never used for advertising, and never used to train third-party AI models. Parents can request deletion of any photo — or all of them — at any time by emailing ashley@imrootedwithashley.com.
Who we share data with
We use a small number of service providers to run the app: cloud hosting and database/storage, and an AI provider that powers Figured Chat. They process data only to provide the service on our instructions. We do not sell personal information, we do not share it with data brokers, and we do not run third-party advertising or cross-site tracking in the app.
How long we keep it
Practice history is kept while your account is active so progress charts make sense. Homework photos are kept until you delete them or close your account. When you close your account, we delete your account data and homework photos within 30 days, except records we must keep for billing or legal reasons.
Your choices
- Review everything your child has done from the parent dashboard, including photo history.
- Export your child's activity history as a CSV file from the parent dashboard.
- Delete an individual homework photo, a child profile, or your entire account by emailing us.
- Ask us what data we hold about you and request a correction or deletion.
Security
Data is transmitted over encrypted connections and stored with row-level access rules so one family's data is never readable by another. No system is perfect — if we ever discover a breach affecting your data, we will notify affected parents.
Changes and contact
If we make a material change to this policy we'll notify parents by email or in the app. This policy is governed by the laws of the State of New York, USA. Questions or requests: ashley@imrootedwithashley.com.
Questions? Talk to a human.
Email us any time and a real person replies — privacy requests, data deletion, billing, or anything that felt off in the app.
ashley@imrootedwithashley.com